Please send us and email if you have any questions regarding our policy.
Refund/Exchange Policy
Every Balance Pro SportBelt comes with a 30 day money back satisfaction guarantee. If you made a purchase less than 30 days ago and wish to exchange it for another size, please send the product along with a copy of your receipt, including the information on the alternate size you wish to receive, to the address below. If you made a purchase less than 30 days ago and are not satisfied with your order, please return it with a copy of your receipt, including the reason for the return, to the address below for a full refund of the purchase price.
Please send us an e-mail with your name, invoice number, and reason
for the return/exchange before you ship any product back. If you
decide to use the United States Post Office to ship your order,
make sure to receive a tracking number. Original Diamond Designs,
Inc. is not liable for lost product in the mail.
ORIGINAL DIAMOND DESIGNS, INC
P.O. BOX 50353
SARASOTA, FL 34232
Toll Free: (888) 813-4355
Hours 9 a.m. to 6 p.m. ET